Privacy & Cookies Policy
1. Information Collection
We collect personal data when you:
- Create an account
- Make a purchase
- Subscribe to marketing emails
- Contact customer service
This includes name, address, payment details, and browsing behavior.
2. Purpose of Processing
Your information helps us:
- Process and fulfill orders
- Improve our products/services
- Personalize your shopping experience
- Prevent fraud and enhance security
- Comply with legal obligations
3. Legal Basis
We rely on:
- Contractual necessity (order processing)
- Legal compliance (tax regulations)
- Legitimate interests (website optimization)
- Consent (for marketing communications)
4. Data Sharing
We may disclose information to:
- Payment processors
- Shipping carriers
- Marketing partners (with consent)
- Legal authorities (when required)
5. Data Retention
We retain personal data:
- For active customers: 3 years after last purchase
- For order records: 7 years for tax purposes
- Until consent withdrawal (for marketing data)
6. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your data (where applicable)
- Restrict or object to processing
- Receive your data in portable format
7. Cookies & Tracking Technologies
Our website uses:
- Essential cookies (site functionality)
- Performance cookies (analytics)
- Marketing cookies (with consent)
Manage preferences via our Cookie Settings
8. Data Security
We implement:
- SSL encryption
- Regular security audits
- Access controls
- PCI compliance standards
9. International Transfers
For global operations, we ensure:
- Adequate protection measures
- Standard contractual clauses
- Compliance with local regulations
10. Policy Updates
We may modify this policy periodically. The current version will always be posted here.
For privacy-related inquiries, please visit our Data Protection Portal
Last Updated: [Month/Year]